Updated 5 August 2020
** For all Victorian customers, effective from 11:59 pm on Wednesday 5 August and following government regulations: · Regional customers under stage 3 restrictions will be able to access on-site, remote and/or contactless pick-up services · Metropolitan customers under stage 4 restrictions will only be able to access remote and/or contactless pick-up services **
AR COMPUTERS is here to support you during this difficult time and is operating as normal with us continuing to complete on-site jobs every day right across Australia. We also offer remote and contactless pick-up services. These options will be offered for any support that can be performed remotely and/or off-site and will be charged at our standard rates.
We will continue to offer our on-site services in addition to these remote and contactless pick-up options subject to government regulations and provided we are confident that we can do so safely. We share the concerns of all Australians about the risks of COVID-19 and have been closely monitoring the advice of federal and state governments and the World Health Organisation. To mitigate the risks as much as possible, we have completed training in COVID-19 infection control training. We also ask that customers do their part to ensure everyone’s safety by not booking an on-site service with us if they fall within the high-risk category detailed here or are currently in mandatory self-isolation. If it’s support that can be provided remotely and/or through contactless pick-up repairs, we’ll be delighted to be of service via one of those means instead...